DOI: njcpt.com.ng/101.1.2.17
Corresponding Author: DOSUNMU Oyebode Oluwaseyi
Department of Social and Administrative Pharmacy, College of Pharmacy, Afe Babalola University,
Ado-Ekiti, Ekiti State, Nigeria.
Email: pharmaseyist@gmail.com
Abstract
Background: Quality management structure (QMS) in community pharmacies is essential as a prerequisite for
quality pharmaceutical services and quality outcomes of pharmaceutical services.
Objective: The study aimed to evaluate community pharmacists' attitudes to elements of QMS in community
pharmacy practice in Osun State.
Methods: The study involved a descriptive survey of 108 and 93 community pharmacists, pre-and post-training.
A pre-tested semi-structured questionnaire was employed to obtain primary data. The questionnaire was
designed to elicit information about the attitude of the community pharmacists to some elements of QMS using
the Likert-type scales of agreement. A training programme was conducted for the community pharmacists, and
the questionnaire was administered to them pre-and post-training. Data obtained were analysed using Statistical
Package for Social Sciences (SPSS) software (version 21). Descriptive statistics employed include weighted
averages (WAs), medians, and means of weighted averages (MWAs), while the t-test was employed as
inferential statistics in determining significant relations between variables at a 5% level of significance.
Results: The results showed that the mean weighted average (MWA) was 3.6 and 3.8 with pre-training
experience and post-training experience, respectively. There was a statistically significant difference (t=-2.18,
p=0.031) between MWA with pre-training experience and post-training experience.
Conclusion: Community pharmacists had a positive attitude to the studied elements of QMS in community
pharmacy practice in Osun State, both pre-and post-training.
Keywords: Attitude, Community Pharmacists, Quality Management Structure